Shipping policy

Shipping Policy

Thank you for shopping with VELNOOR!
We aim to make your shopping experience smooth and reliable, from the moment you place your order to the moment it reaches your doorstep.

Order Processing Time

All orders are processed within 1–2 business days after payment confirmation.
Each product is carefully inspected, packed, and prepared for delivery to ensure the best quality.

Please note That Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

Once processed, your order will be built and shipped within 3–5 business days.
Delivery time depends on your location:

  • Within Pakistan: 3–7 business days after dispatch

  • International Orders (if applicable): 7–15 business days after dispatch

You will receive a tracking number via email or WhatsApp once your order has been shipped.

Shipping Charges

  • Nationwide (Pakistan): Flat rate or calculated at checkout

  • International: Charges vary by destination and weight (displayed at checkout)

Free shipping may be offered during special promotions or above a certain value.

Order Tracking

Once your order is shipped, you’ll receive a tracking link to follow your parcel’s journey.
If you experience any issues with tracking, please contact us at 
 or on WhatsApp +92 328 1955947 📧 velnoorclothing@gmail.com

Delays and Exceptions

While we work with trusted courier partners to ensure timely delivery, please note that delays can occur due to:

  • Weather conditions

  • High seasonal demand

  • Customs processing (for international orders)

We appreciate your patience and understanding in such rare cases.

Wrong Address or Missed Delivery

Please double-check your shipping details before confirming your order.
If a parcel is returned due to an incorrect address or missed delivery, reshipping charges may apply.

Need Help?

If you have any shipping questions, or need help tracking your order, reach out anytime:
📧 velnoorclothing@gmail.com
📱 WhatsApp: +92 328 1955947

VELNOOR — delivering quality, comfort, and confidence straight to your door. 💖