Har product ko listing se pehle carefully inspect kiya jata hai. Hum products ki quality aur condition check karne ke baad hi unhein website par list karte hain.

Hamari koshish hoti hai ke aapko excellent condition mein product receive ho. Product dispatch karne se pehle bhi final quality check kiya jata hai.

Ji haan. Parcel receive karte waqt aap product ko check karke tasalli kar sakte hain.

Hamari priority transparency aur customer satisfaction hai, is liye aap product receive karte waqt usay check kar sakte hain aur phir receive karne ka decision le sakte hain.

Agar kisi wajah se aapko aisa product receive hota hai jisme koi defect ya issue ho jo product ki listed condition se match na karta ho, to hum us case ki proper responsibility lete hain.

Aap hamari support team se contact karein aur product ki details share karein. Case verify karne ke baad hum applicable situation ke mutabiq replacement ya appropriate solution provide karenge.

Har product ke page par available size mention kiya jata hai. Aap order place karne se pehle product ka size carefully check karein aur apne required size ke mutabiq order karein.

Kyunkay har brand aur product ki fitting different ho sakti hai, is liye order se pehle mentioned size details ko zaroor check karna recommended hai.

Ji haan, website par product ki actual condition ko accurately show karne ki koshish ki jati hai aur aapko wahi product receive hoga jo product images mein show kiya gaya hai.

Kuch products par hum styling ya model photos bhi use kar sakte hain. Lekin agar kisi product par model photo available ho, to product ki actual photos bhi product page par di jati hain. Order karne se pehle aap product ki tamam available photos zaroor check kar lein.

Nahi hamara koi physical store nahi he abhi tak. We only sell on our website.

Velnoor ek thrift aur leftover products store hai. Hamare store par thrift aur leftover products available hote hain.

Lekin hum specially premium-quality thrift aur leftover products source karte hain jo condition aur quality ke hisaab se bohat achay hon. Har product ko multiple stages par check kiya jata hai, is liye hamari koshish hoti hai ke aapko product ki condition new jaisi ya excellent mile.

Agar hamari ghalti ki wajah se apke pass koi ghalat article receive Howa he tu hum compensate karte hain. But agar customer ki ghalti ki wajah se article me koi issue araha he tu us me bhi hum jitna compensate possible hota he hum co-operate karte Hain Lekin us me zyda gunjaish nahi hoti.

For further assistance, please email us at velnoorclothing@gmail.com or call us at +92 328 1955947 (between 10 AM – 8 PM (PKT) Monday – Saturday)

Normally delivery ka estimated time:

Karachi ke andar: 3–4 working days
Karachi ke bahar: 4–5 working days

Delivery time location, courier service aur working days ke mutabiq kabhi kabhar vary kar sakta hai.

Use this text to answer questions in as much detail as possible for your customers.

Ji haan, Cash on Delivery (COD) available hai.

Aap apna order place karke delivery ke waqt payment kar sakte hain.

Yes, we do wholesale as well. Further guide please contact on our WhatsApp.

Ji haan, aap Velnoor se confidence ke sath shopping kar sakte hain.

Aap hamari credibility ko independently verify bhi kar sakte hain. Hamare social media platforms par customer reviews available hain aur aap Google par bhi Wellmoon ke reviews aur online presence check kar sakte hain.

Hum transparency, product quality aur customer experience ko seriously lete hain. Aap order place karne se pehle hamari website, social media profiles aur available customer feedback ko check karke apni tasalli kar sakte hain.

Aapka trust hamare liye bohat important hai, aur hum koshish karte hain ke har customer ko transparent aur reliable shopping experience mile.

Nahi usually hum cash on delivery offer karte Hain customer ko. Lekin Jis customer ka address complete nahi hota ya address me koi doubt hota he ya phir kisi village ka address hota he tu aesi soorat me hum customer se full payment advance lete Hain then parcel dispatch karte Hain. Or agar customer advance payment karne pe razi nahi hota tu uska order cancel kardia jata he.